You may reach the
 the Commissioner directly at
 (250) 339 2714

Site last updated: February 11, 2010

TransLink Commission

info@translinkcommission.org

Rulings and Approvals

• FareSaver Ticket Prices. Order 10-01, dated January 27 2010, approves increases in the price of FareSaver tickets (sold in books of 10), but rejects TransLink’s application for faster-than-2%-per-year increases in the years 2013, 2016 and 2019. Cash fares will be unchanged in 2010, but there will be increases in monthly FareCard prices (which are not regulated by the Commission) in 2010.
• YVR Add Fare (2). Order 09-02, dated December 23 2009, approves a $5.00 one-way eastbound only Add Fare on cash/credit card fares payable at the three Canada Line stations on Sea Island, home to Vancouver International Airport and the Burkeville neighbourhood.
• Albion Ferry. With the opening of the Golden Ears Bridge, Memorandum 2, dated June 26 2009, notifies TransLink that the Commissioner has no objection to the sale of Albion Ferry assets.
• YVR Add Fare (1). Order 09-01, dated April 30 2009, determines that an Airport Special Zone Fare on the Canada Line, to open later in 2009, does not require Commission approval. Notwithstanding this determination, TransLink applied for approval -- see above entry on YVR Add Fare (2))
• Customer Satisfaction. Order 08-01, dated December 15 2008, approves TransLink’s Customer Satisfaction Survey Process. Here is an Executive Summary.
• Customer Complaints. Order 08-02 under section 225 of the SCBCTA Act, dated December 19 2008 conditionally approves TransLink’s Customer Complaints Process. Here is an Executive Summary.

Opinions on TransLink’s Plans and Operations

• 2010 10-Year Plan. The Commission issued a Report on TransLink’s 2010 10-Year Plan, dated August 31 2009.  Here is a news release with a summary. You will find TransLink’s 2010 10-Year Plan on the Useful Links page.
• 2009 10-Year Plan. The Commission issued a Report on TransLink’s 2009 10-YearPlan
  dated August 25 2008. Here is an Executive Summary.
• 2008 Operating Record. The Commission’s Annual Report for 2008 to the Mayors’ Council, dated April 29 2009, includes an opinion on whether TransLink’s operations in 2008 were in accordance with its plans for the year.